Why is Royal Mail so completely SHITE?
They have now managed to lose TWO Registered Post items in the space of two months. One of these items was a parcel containing handmade jewellery, irreplaceable items made from found objects which were going to a gallery in Spain.
NOW after making me wait 20 minutes in a telephone queue, they tell me that "oh there is no information, they are probably lost" and that I need to "fill in a form" which I can download from the website.
Except I can't because the website isn't working.
Then the moronic drone told me that it would take 12 weeks to process the claim.
The sooner the Royal Mail is broken up and sold off, the better.